Wi-Fi Improvement: Fixing Dead Spots For Good

30 Mar

It is incredibly frustrating to pay for a fast NBN plan, only to find the internet in your back bedroom or living room is barely working. When faced with endless buffering and dropouts, the first thing some people try is buying a cheap wireless range extender. Unfortunately, these standard boosters just take an already weak signal and repeat it, rarely solving the actual problem. Instead of buying a cheap booster, if you are looking for genuine Wi-Fi improvement, consider upgrading to a hard-wired access point.

Why Your NBN Isn't Always the Issue of Wi-Fi Problems

It is easy to assume NBN or your internet provider is the reason your connection keeps dropping out, and sometimes it is. However, if your speed tests are fine when you are standing right next to the modem, your NBN plan is not the issue. The real issue is simply poor Wi-Fi coverage caused by the layout of your property & the location of your modem.

In many Townsville homes, the location of your modem is dictated by where your NBN box was installed for FTTP connections, or where an available phone socket is for older FTTN connections. Because of this, your modem often ends up stuck in the garage or tucked away in a corner room where it cannot effectively reach the rest of the house.

Add in the thick brick or concrete walls common in older buildings, and your wireless signal is severely weakened before it even reaches your devices. Moving your modem to a central room is a great first step, but for larger homes, you need a more robust solution.

The Problem with Standard Extenders for Wi-Fi Improvement

When you realise your modem cannot cover your whole house, a plug-in Wi-Fi extender seems like the easiest fix. But there is a major misconception about how these devices actually work.

“Extenders do not provide the reliable speed or stability you actually need for streaming, video calls, or working from home.”

Wireless range extenders work by receiving a Wi-Fi signal and repeating it. As they use the same frequency to receive and repeat/send the signal, they cause a lot of interference.

This results in your available internet bandwidth being reduced significantly, increased latency and because they function as a seperate network, it leads to more congestion.

While this might give you extra "bars" on your phone, extenders do not provide the reliable speed or stability you actually need for streaming, video calls, or working from home. For lasting Wi-Fi improvement, you need a solution that doesn't lose speed along the way.

What Are Access Points? (Explained Simply)

This is where access points come in. The easiest way to think about this is that an access point is a hard-wired extension of your modem, offering another connection point for your devices to connect to the internet.

Unlike a wireless booster, an access point uses a physical Cat6 ethernet cable that runs directly back to your main network. Because they use a physical cable to receive the signal, they send out the Wi-Fi signal with significantly less interference & latency and a stronger Wi-Fi signal.

They are professionally installed to blend completely into the background. They can be neatly mounted to your walls or ceilings, providing a seamless network where your phone or laptop automatically connects to the strongest signal as you walk through the house. You don't have to manually switch between different Wi-Fi names; everything just works together.

Choosing the Right Setup for Real Wi-Fi Improvement

There are a lot of options out there, and it is easy to feel unsure about what you actually need. We do not want to sell you something that is not going to do what you want, nor do we want to push expensive hardware that is complete overkill for a standard residential setup.

We exclusively use professional-grade Ubiquiti hardware because it is built to last. When we assess your home for Wi-Fi improvement, we recommend exactly what fits your needs:

Ubiquiti U6+: This is our most popular choice and the perfect fit for almost all residential properties. Whether you are in a standard single-floor house or a larger, multi-storey home, the U6+ easily handles your family's daily streaming and smart devices.
Ubiquiti U7 Pro: If you are running a business, this Wi-Fi 7 model is designed specifically for high-density environments. It is perfect for offices and commercial spaces that need to support heavy internet demands and a large number of simultaneous users without any performance bottlenecks.
Ubiquiti U7 In Wall: For new builds or renovations where a clean, hidden finish is a priority, these sleek metal units mount flush to the wall and look fantastic while delivering a massive coverage area.

Extending Wi-Fi Improvement Outside and to the Shed

What if your internet is fine inside the house, but you cannot get a signal out by the pool, or you want to set up a home office in your back shed? We can extend your network outdoors just as reliably as indoors.

For outdoor entertaining areas or large yards, we use the weatherproof Ubiquiti U7 Outdoor access point. It is designed to withstand North Queensland weather while pushing a strong signal exactly where you need it, supporting hundreds of devices at once.

If you need internet in a secondary building like a shed, workshop, or granny flat, and running an underground cable is not practical, we use a point-to-point wireless connection. These systems act as an "invisible cable," creating a dedicated, high-speed wireless link between two buildings that can span over 10 kilometres without losing significant performance.

A Proper Local Installation, Backed by Real Support

We often speak to people who have put up with terrible internet for months because they dreaded the hassle of fixing it, or assumed that getting someone out to actually solve the problem would be a complicated headache.

For example, local customer Andrew moved over to Townsville Internet and has had no regrets. He found dealing with our local team very easy and convenient, noting that communication was relaxed. When he wanted to improve his internet coverage in his house, we gave him helpful advice, recommended the best access points to suit his situation, and helped him run the cable needed to install the access points in his home.

Because our entire team is based right here in Garbutt, you get genuine, hands-on help from real people. We handle the entire installation properly. We run the cables cleanly through your roof and walls so there are no messy cords running across your floor. Best of all, if you are one of our internet plan customers, you automatically receive 50% off all call-out fees for IT and Wi-Fi support.

Conclusion

To wrap up, a reliable home network should not require constant modem restarts or dealing with frustrating dead zones. While cheap extenders might seem like an easy fix, they rarely deliver the performance you actually need. By upgrading to properly installed, hard-wired access points, you ensure your devices stay connected seamlessly, no matter what room you are in.

If you are ready for genuine Wi-Fi improvement that actually works, we are here to help. Give us a call on 1300 878 468 if you'd like to find out how the Wi-Fi in your home can be improved. Alternatively, explore our range of access points here.

Shaan Braun