PRICE LOCK OFFER
Secure today’s price until July 1st, 2026
Ends June 30, T&CS apply
Our NBN Personal Plans
Basic
$55/month
Recommended For:
1-2 people online simultaneously
HD video streaming
Internet browsing and sending emails
Typical Evening Speeds: 20-25 Mbps Download, 4-10 Mbps Upload
Increasing to $60/month July 1, 2025
25
Mbps
Download
10
Mbps
Upload
Unlimited Data
Couple
$89/month
Recommended For:
2-3 people online simultaneously
Video conferencing
Playing video games
Typical Evening Speeds: 45-50 Mbps Download, 17-20 Mbps Upload
Increasing to $90/month July 1, 2025
50
Mbps
Download
20
Mbps
Upload
Unlimited Data
Family
$95/month
Recommended For:
4-6 people online simultaneously
Multiple devices per person
Playing video games & UHD streaming
Typical Evening Speeds: 93 Mbps Download, 17-20 Mbps Upload
Increasing to $100/month July 1, 2025
Mbps
100
Download
Mbps
20
Upload
Unlimited Data
Freelancer
$100/month
Recommended For:
4-6 people online simultaneously
Downloading & uploading large files
UHD streaming
Typical Evening Speeds: 93 Mbps Download, 21-40 Mbps Upload
Increasing to $105/month July 1, 2025
Mbps
100
Download
Mbps
40
Upload
Unlimited Data
Entertainment
$110/month
Recommended For:
8-10 people online simultaneously
Streaming UHD movies
Online gaming for multiple players
Typical Evening Speeds: 225 Mbps Download, 17-25 Mbps Upload
Increasing to $115/month July 1, 2025
Mbps
250
Download
Mbps
25
Upload
Unlimited Data
Creator
$125/month
Recommended For:
8-10 people online simultaneously
Content Creators
Cloud users
Typical Evening Speeds: 225 Mbps Download, 40-100 Mbps Upload
Increasing to $130/month July 1, 2025
Mbps
250
Download
Mbps
100
Upload
Unlimited Data
Ultimate Gaming
$135/month
Recommended For:
9-13 people online simultaneously
Online gaming with minimum lag
Typical Evening Speeds: 875 Mbps Download, 42 Mbps Upload
Mbps
1000
Download
Mbps
50
Upload
Unlimited Data
Need a Modem?
UniFi Express
Designed for small to medium houses
Optional remote access for easy and secure troubleshooting
1” LCD status display
2 network points
UniFi Dream Router
Designed for large houses and offices
Capacity to connect multiple Ubiquiti cameras
Optional remote access for easy and secure troubleshooting
1” LCD status display
10% off modems for new customers
Want a specific modem? Just ask!
Got questions?
If you see a plan you like, not sure which plan suits your needs or just have a question just fill out the form and someone from our local, friendly team will reach out to you
Hear from our customers
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Townsville Internet is the best NBN internet access I’ve ever had. I haven’t needed them to trouble shoot anything, but I know Shaan & the team would address any issues fast and seamlessly. Totally recommend them.
Paula L.R
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Great customer service. They got me connected so fast and everyone was awesome to deal with. 100% recommend.
Hayden F
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Townsville Internet is a very pleasant and easy business to do deal with. They are efficient and very knowledgeable on their product. Nothing is not to much trouble for them. And best of all they are a local business.
Jan T
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Yes, of course we can. Slow internet can be caused by a variety of issues such as interference from the surroundings, too many devices on the network at once, faulty hardware or even the distance between you and the router. Townsville Internet can help you by troubleshooting the problem and getting your internet speeds back up.
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Of course! No matter who your Internet Service Provider is, we are happy to assist. Even if it is just a one-off, Townsville Internet provides genuine, helpful service to every customer.
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FTTN (fibre to the node) runs fibre to a central junction box near your property, and copper wire from the junction box to your property. FTTP (fibre to the premise) runs the fibre to the junction box, but also runs it to your property, replacing the copper wire.
FTTP can be more costly than FTTN, and isn’t available for every property, but it can offer much faster speeds.
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Yes, we do. Our call out fee is $220 (incl GST) for the first hour, and $165 (incl GST) per hour after.
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If you experience any issues within 7 days of the installation and the hardware is faulty, we will come out and repair it free of charge. However, if the issue is caused by user error, we will charge the call out fee and any additional labour hours at our standard rate.
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Townsville Internet uses Ubiquiti hardware for all of our installations. However, if you have a particular brand you’d prefer, we can use that brand. You can either purchase the products yourself or we can source them for you.
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Both! While we primarily provide internet and IT support for residential properties, we can still provide internet & network services & support.